Reference

Deposits, Withdrawals and Verification on live3d

Your live3d account connects directly to DANA, OVO and GoPay — the wallets you already use every day. Deposits move from your e-wallet to your balance in moments, and withdrawals follow a straightforward verification path so your funds reach the right wallet.

DANA DepositOVO DepositGoPay DepositFast WithdrawalsSecure Verification
live3d Deposits, Withdrawals and Verification on live3d
live3d Withdraw Funds to Your Wallet

Withdraw Funds to Your Wallet

Withdrawing from live3d sends your balance back to the same wallet you used to deposit — DANA, OVO or GoPay. We match the payout wallet to your verified account details, which keeps the process clean and reduces the chance of a misdirected transfer. Before your first withdrawal, your account needs to pass the verification step covered in the section below. After that,

withdrawals follow a consistent path: request, verify the amount, and the transfer goes to your nominated wallet. We do not promise a specific payout window because processing times vary by wallet and by transaction volume, but our team monitors pending requests and the support channel is open if yours sits longer than expected.

  • Go to Withdrawals — From your account dashboard, select the withdrawal option and confirm the wallet you want funds sent to.
  • Enter the Amount — Type in the amount you want to withdraw. The screen shows your available balance so you can confirm before submitting.
  • Complete the Security Check — A one-time PIN or authentication step confirms the request is from you — standard account security, takes seconds.
  • Track the Transfer — Your withdrawal status appears in the account transaction log. Contact support if the status does not update as expected.
live3d live3d Account Verification

live3d Account Verification

Verification is the step that links your live3d account to your real identity, and it protects your balance as much as it confirms who you are. Without it, withdrawals to your DANA, OVO or GoPay wallet cannot be processed — the wallet provider and our own account security both require a verified match. The documents we ask for are standard: a national

ID and a brief check that your wallet name matches your account name. Most accounts move through this in a single session. If anything doesn't match, our support team will tell you exactly what needs correcting rather than leaving you guessing. Verification is a one-time step; once cleared, your account stays verified.

  • Submit Your National ID — Upload a clear photo of your national ID (KTP). The name on the ID must match the name on your live3d account.
  • Wallet Name Match — Confirm that your DANA, OVO or GoPay account is registered under the same name as your live3d account to avoid a mismatch on payout.
  • Wait for the Review — Our team reviews your submission and confirms approval via the account notification. Most reviews are completed within the same session.
  • Stay Verified — Once approved, no repeat submission is needed. Your verified status carries forward to every deposit and withdrawal from that point.

Supported Wallets and Payment Options

We've kept the payment list focused on the wallets Indonesia uses most. DANA, OVO and GoPay cover the majority of deposit and withdrawal flows on live3d, and all three are available for both directions — in and out. Bank transfer and QRIS are also available for accounts where e-wallet limits apply. Availability depends on local law and eligible regions.

DANA

Deposit and withdraw using your DANA e-wallet. Transfer directly from the app using the account details shown at checkout.

OVO

OVO deposits and withdrawals follow the same wallet-to-account flow. Ensure your OVO name matches your live3d account name for smooth payouts.

GoPay

GoPay is supported for both deposit and withdrawal. Confirm the transfer amount in GoPay before submitting to avoid input errors.

Bank Transfer

Local bank transfer is available for accounts where e-wallet options are not suitable. Details are shown in the banking section.

QRIS

QRIS scan-to-pay is available at the deposit stage for supported wallet apps. Scan the code displayed and confirm in your app.

live3d Deposit Funds into Your live3d Account

Deposit Funds into Your live3d Account

Adding funds starts in your account dashboard — no third-party page, no detour. We support DANA, OVO and GoPay as your primary deposit channels, and the flow is the same whether you're on a morning commute in Yogyakarta or sitting at your desk. Open the deposit section, pick your wallet, and the system generates the transfer details on the spot. Confirm the

amount in your wallet app and the balance updates on your live3d account. No invented timing promises here — the speed depends on your wallet provider, but e-wallet transfers typically clear quickly.

  • Open the Deposit Section — Log in to your live3d account and tap the banking icon in the top menu to reach the deposit screen.
  • Choose Your Wallet — Select DANA, OVO or GoPay from the payment options displayed. Each shows the transfer details for that session.
  • Send from Your Wallet App — Open your DANA, OVO or GoPay app, send the exact amount to the account shown, and confirm with your PIN.
  • Balance Confirms on Screen — Once your wallet provider processes the transfer, your live3d balance updates and you can head straight into the lobby.

Banking Questions We Hear Most Often

If you have a question about your live3d deposit, withdrawal or verification that isn't answered here, our support team is reachable through the live chat inside your account dashboard.

DANA, OVO and GoPay are the primary deposit wallets. Bank transfer and QRIS are also available. All options appear in your account's deposit section where local law permits.

Delays usually come from the wallet provider's side, not ours. Check your wallet app's transaction history first. If the send was confirmed there but your balance hasn't updated, contact live3d support with the transfer reference.

Minimum withdrawal amounts are shown in the banking section of your account at the time you make the request. We don't publish a fixed figure here because it can vary by payment method.

We recommend using the same wallet for both to keep the name verification clean. Mismatched wallet names can cause a withdrawal to be held for a manual review before it clears.

Most verifications are reviewed within the same session. If yours takes longer, check that your ID photo is clear and that your wallet name matches your account name exactly.

Open the live chat inside your live3d account and share the transaction reference number. Our team can check the status and tell you the next step without you having to wait for an email reply.
Reference

Live3D Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.